Privacy Statement
This privacy statement applies to our website and applications and complies with the requirements of the General Data Protection Regulation (GDPR), including Articles 12 and 13.
1. Identity and contact details
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Belcar NV
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Address: Bist 12, 2630 Aartselaar
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Email: privacy@belcar.be
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Phone: 03 870 81 30
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Data Protection Officer (DPO): DPO@belcar.be
2. What personal data do we process?
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Identification data: name, address, e-mail, telephone number
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Account information: username, password
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Financial data: bank account, billing data
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Technical data: IP address, device and browser information
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Communication data: e-mails, chat messages, contact forms
3. Objectives and legal basis
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Provision of services and customer service
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Execution of agreements
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Marketing activities (if consent has been given)
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Compliance with legal obligations
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Legal bases: consent, performance of contract, legal obligation
4. Recipients of personal data
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Hosting providers
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Payment processors
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IT service providers
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We ensure that these parties comply with the GDPR
5. Transfer to third countries
If data is processed outside the European Economic Area, we ensure appropriate safeguards such as standard contractual clauses
6. Retention periods
We do not store personal data for longer than is necessary for the purpose for which it was collected, unless a legal obligation requires a longer period
7. Rights of data subjects
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You have the right to: access, correction, deletion, restriction of processing, data portability, objection to processing
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You can exercise these rights via:
E-mail: privacy@belcar.be
Post: Bist 12, 2630 Aartselaar
E-mail: privacy@belcar.be
Post: Bist 12, 2630 Aartselaar
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You can also file a complaint with the supervisory authority: Data Protection Authority (DPA), Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
E-mail: contact@apd-gba.be
Website: https://www.gegevensbeschermingsautoriteit.be
Tel: +32 (0)2 274 48 00
E-mail: contact@apd-gba.be
Website: https://www.gegevensbeschermingsautoriteit.be
8. Obligation to provide
The provision of certain personal data may be necessary for the use of our services. Failure to provide it may result in limited functionality
9. Cookies en tracking
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Our website and applications use cookies and similar technologies to provide functionality and analyze usage
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Please refer to our cookie policy at https://www.belcar.be/en/cookie-policy for more information
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On first visit, a cookie banner will appear that allows you to set your preferences
10. Security Measures
We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access
11. Changes to this Notice
We may change this Privacy Statement from time to time. The most recent version is always available on our website. The latest update is from 23/12/2025.
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